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Privacy Policy
Last updated: January 30, 2026
This Privacy Policy describes how Mano Labelle ("we", "us", or "our") collects, uses, and protects information when you use our services, including Rainbow AI and any associated websites or applications.
1. Information We Collect
When you use our services, we may collect:
- Contact Information: Names, phone numbers, email addresses, and business information that you provide or that you ask us to process on your behalf.
- Messages: Text messages, voice recordings, and images you send through WhatsApp when using Rainbow AI.
- Usage Data: Information about how you interact with our services, including timestamps and feature usage.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process your requests (e.g., creating contacts, setting reminders)
- Improve and develop new features
- Send you service-related notifications (e.g., task reminders)
- Respond to your inquiries
3. Data Storage and Security
Your data is stored securely using industry-standard practices:
- Data is stored in PostgreSQL/Neon (for CRM data) and processed via secure APIs
- Voice recordings are transcribed and then deleted; we do not store audio files long-term
- All communications are encrypted in transit using HTTPS/TLS
- Access to data is restricted to authorized personnel only
4. Third-Party Services
We use the following third-party services to operate:
- WhatsApp Cloud API (Meta): For messaging functionality
- OpenAI: For AI processing, transcription, and text analysis
- PostgreSQL (Neon): For secure data storage
- Railway: For application hosting
Each of these services has their own privacy policies governing their use of data.
5. Data Retention
We retain your data for as long as necessary to provide our services. You can request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
7. WhatsApp Messaging
By using Rainbow AI through WhatsApp, you consent to receiving messages from our service, including:
- Responses to your requests
- Task reminders you have set
- Service-related notifications
You can stop receiving messages at any time by sending "STOP" or by contacting us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: